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Switching to Caroliana Online is Easy!

If you need some help canceling your current Internet service and sharing your new contact information with friends and family we've provided you with some useful information below.
Not a Caroliana Online Online member? Sign-up for Internet service today. Just click on the "SIGN UP NOW" button below to get started.

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Cancel your current Internet service with the "Other Guys".

Need to cancel your current Internet Service Provider agreement? Here's a list of the major Internet Service Providers, along with the phone numbers and the other information you need to cancel your account.

When you contact your old provider, be sure to have the following information available:

  • Username (email address and/or screen name)
  • Password
  • Mailing address and/or phone number
  • Number of the credit card that you charged the service to
    (sometimes the last four digits are used for verification purposes)
  • Ask that confirmation of your cancellation be emailed to you
America Online (AOL)
Members can cancel over the phone, online, by fax , or by mail.
Phone: 1-888-265-8008
Online at Keyword: Cancel
FAX: 1-801-622-7969
Address: P.O Box 1600, Ogden UT 84402-9926
Microsoft Network (MSN)
MSN Members can cancel their subscriptions only by contacting MSN Customer Support by phone, 24 hours a day, 7 days a week.
Phone: 1-800-386-5550
1. Call the number and follow the instructions to cancel your membership.
2. Ask for a ticket number for your cancellation.
Netscape Internet Service
Members must cancel over the phone.
Phone: 1-866-541-8233
NetZero
Members must cancel over the phone.
Phone: 1-866-841-1442
Juno
Members must cancel over the phone.
Phone: 1-888-839-JUNO (1-888-839-5866)
SBC Yahoo
Members must cancel over the phone.
Phone: 1-866-SBC-DIAL (1-866-722-3425)
Worldnet (AT&T)
Members can cancel over the phone, or by fax, mail or email
Phone: 1-800-400-1447
Fax: 1-800-310-8129
Address: AT&T Worldnet Services, P.O. Box 1923, Morristown, NJ, 07962
Email: Go to https://mailus.help.att.net/BridgePage, and follow the instructions.
Prodigy
Members can cancel over the phone or by mail.
Phone: 1-800-213-0992
Address: Prodigy Communication, P.O. Box 203370, Austin, TX, 78720-3370
CompuServe
Members can cancel over the phone, by fax, or by mail.
Phone: 1-800-848-8990
Fax: 1-904-357-7198
Address: CompuServe, P.O. Box 28650, Jacksonville, FL 28650-8650
If your current provider isn't listed here, contact its customer service department.


 
 



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